Terms of Service

Midland Box Pickup provides scheduled cardboard collection services to residential customers in Midland, Texas, within our designated service areas.

Our services may include:

• Scheduled residential cardboard pickup.
• Collection of eligible moving and shipping boxes.
• Recurring subscription-based pickup services.
• Customer support and service notifications.

Service availability is subject to your location and our operating schedule.

Midland Box Pickup may offer recurring subscription plans for cardboard collection.

The following terms apply to our advertised Legacy Neighborhood service:

• Subscription price: $15 per week.
• Scheduled pickup: Thursday evenings.
• Collection limit: Up to 10 cardboard boxes per week.
• Cancellation: Customers may cancel their subscription at any time.

Pricing, pickup schedules, and collection limits for other service areas may vary and will be disclosed when customers sign up.

Any applicable changes to subscription pricing or services will be communicated to affected customers before taking effect.

Customers are responsible for:

• Providing accurate contact and pickup information.
• Placing eligible cardboard at the designated pickup location before the scheduled collection.
• Ensuring cardboard is reasonably accessible and safe to collect.
• Keeping cardboard free from hazardous materials, food waste, and other prohibited items.
• Complying with applicable neighborhood and property rules.

We reserve the right to decline collection of materials that present safety concerns or fall outside the scope of our services.

Subscription pricing and billing frequency will be disclosed before enrollment. Customers may cancel their subscription at any time by contacting Midland Box Pickup.

Email: support@midlandboxpickup.com

Phone: (432) 289-5594

Cancellation requests will be processed in accordance with the billing and cancellation terms disclosed at enrollment. Any applicable refund arrangements will be determined by the terms presented at purchase and applicable law.

Midland Box Pickup offers an optional SMS messaging program for customers who have expressly opted in to receive text messages.

Messages may include:

• Pickup confirmations.
• Scheduled pickup reminders.
• Schedule changes or delays.
• Service-related updates.
• Customer support communications.

Customers may enroll through our website at https://www.midlandboxpickup.com or through other enrollment methods that clearly disclose the SMS program and obtain appropriate consent.

SMS consent is optional and is not a condition of purchasing our services.

By voluntarily enrolling in our SMS program, you authorize Midland Box Pickup to send service-related text messages to the mobile phone number you provide.

Consent to receive promotional or marketing messages, if offered, will be obtained separately as required.

You represent that you are authorized to provide the phone number used for enrollment.

You may cancel SMS messages at any time.

• Reply STOP to any message received from Midland Box Pickup.
• You may receive a final confirmation message acknowledging your unsubscribe request.
• You may also request cancellation by emailing support@midlandboxpickup.com or calling (432) 289-5594.

We will honor valid opt-out requests in accordance with applicable law. To resume receiving messages, you must provide consent again.

For assistance with our text messaging program:

• Reply HELP to a message.
• Email support@midlandboxpickup.com.
• Call (432) 289-5594.

Message frequency varies depending on your pickup schedule and service activity.

Message and data rates may apply.

Please contact your wireless carrier for information about your messaging or data plan.

Wireless carriers are not responsible for delayed or undelivered messages.

Message delivery may depend on carrier availability, device compatibility, and network conditions.

We respect the privacy of customers who enroll in our SMS program.

Mobile phone numbers and SMS opt-in information will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes.

Information may be provided to messaging service providers solely as necessary to operate our SMS program.

For additional information, review our Privacy Policy.

This website is owned and operated by Midland Box Pickup.

You agree to use our website only for lawful purposes.

You may not attempt to interfere with website operations, gain unauthorized access to our systems, or use our website for fraudulent purposes.

Unless otherwise indicated, the content on our website, including our business name, graphics, photographs, written materials, and website design, belongs to Midland Box Pickup or its respective owners.

You may view and use website content for personal, noncommercial purposes.

Unauthorized reproduction or commercial distribution of website content is prohibited except as permitted by applicable law or with appropriate permission.

Our website may use third-party providers for payment processing, scheduling, website hosting, and other business functions.

Third-party services may be subject to their own terms and privacy policies.

We encourage customers to review those policies when using external services.

We strive to provide reliable and professional cardboard pickup services.

However, service availability may be affected by circumstances outside our reasonable control.

To the extent permitted by applicable law, Midland Box Pickup is not responsible for indirect or consequential losses arising from service interruptions or website unavailability.

Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

We may suspend or discontinue service when a customer:

• Violates these Terms of Service.
• Provides materially inaccurate service information.
• Engages in fraudulent activity.
• Creates unsafe collection conditions.
• Fails to meet applicable payment obligations.

Any suspension or termination will be handled in accordance with applicable law and the terms disclosed at enrollment.

These Terms of Service are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Nothing in these Terms limits rights or remedies available under applicable consumer protection laws.

Midland Box Pickup may update these Terms of Service periodically.

The latest version will be available on our website with its effective date.

When changes materially affect existing customers, we will provide notice as appropriate.