Privacy Policy
Midland Box Pickup
Midland Box Pickup ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, request cardboard pickup services, or communicate with us.
1. Information We Collect
We may collect the following information when you request or use our services:
- Name, email address, and phone number.
- Residential or business pickup address.
- Pickup schedules and service preferences.
- Billing and payment information.
- Communications regarding service requests.
- SMS consent records and communication preferences.
Our website may also collect technical information, such as IP addresses and browser information, depending on the technologies used.
2. How We Use Your Information
We use your information to:
- Schedule and complete cardboard pickup services.
- Process payments and manage customer accounts.
- Send pickup reminders and service updates.
- Respond to questions and customer support requests.
- Maintain business records.
- Improve our services and website.
We use personal information only for legitimate business purposes and as otherwise described in this policy.
3. SMS Messaging and Privacy
If you voluntarily opt in to receive text messages from Midland Box Pickup, we may send messages regarding pickup schedules, service confirmations, reminders, and customer support.
Message frequency varies based on your service activity.
Message and data rates may apply.
You may opt out at any time by replying STOP to a text message or contacting us directly.
Reply HELP for assistance.
We will honor valid requests to withdraw consent.
SMS Privacy Statement
Midland Box Pickup does not sell or share mobile phone numbers or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.
SMS consent information may be shared with messaging providers only as necessary to deliver our text messaging services.
Text messaging opt-in information and consent will not be shared with third parties for their independent marketing purposes.
4. Information Sharing
We do not sell your personal information.
We may share information with service providers when necessary to operate our business, including:
- Payment processing providers.
- Website hosting services.
- Scheduling and customer management platforms.
- SMS messaging providers.
We may also disclose information when required by applicable law or legal process.
Service providers receive information only as necessary to perform services on our behalf.
5. Data Security
We take reasonable measures to protect customer information against unauthorized access, disclosure, alteration, and misuse.
However, no internet-based system can guarantee complete security.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to support website functionality and understand visitor activity.
You may manage cookies through your browser settings.
7. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business recordkeeping requirements.
You may also withdraw your consent to receive optional communications.
To stop receiving SMS messages, reply STOP or contact us directly.
8. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, or applicable laws.
Updates will be posted on this page with a revised effective date.
10. Contact Information
For questions about this Privacy Policy or your personal information, contact:
Midland Box Pickup
Website: www.midlandboxpickup.com
Email: support@midlandboxpickup.com
Phone: 432-289-5594
Midland, Texas